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Personal reflections

Happy Customer Service Week

A thought, an experiment, around distracting people to ease the burden of waiting. “In the early industrial age, buildings began to spring up all over the east coast. Many of these new buildings were taller than anything ever built before and most had elevators. As buildings got taller and taller, more people began to use elevators. […]

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Personal reflections

September 2018

Random thoughts about what happened or what I came across this month. Buffer’s Transparency I wish more companies could as transparent as Buffer- a social media management company, buffer constantly questions the norm and seeks to do what they feel best aligns with their values, few out of many things they do include: publishing their […]

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Game Changer

Getting into YCombinator’s Startup School

Well everyone that applied got in 😉 A tweet by Suhail Doshi advising anyone with current or future plans of running a business to sign up for YC’s startup school was all I needed to apply to join this year’s batch of startup school. I’ve been following him for quite a while now because he tweets […]

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Book Review

Book Review: How to Be Everything

When parents encourage their kids to specialize, it usually comes from a place of love. They want their children to be self-sufficient, and specialization seems like a safe path to a well-paying job. Older generations don’t always understand how different the economy is now and how important it has become to be adaptable and well versed. […]

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Personal reflections

What would you change if you could go back in time?

How often do you get asked this Question? Do you have an answer? Do the things you mention still matter today? Did the any of the things you would like to change make you any better, more resilient or resourceful? Has the experience in any way improved your ability to have empathy for someone in […]